UpFlip

UpFlip contributes 9 Lean improvements to the library, filmed on factory tours at Joe's Gaming and Electronics. Together they cover transportation, inventory, motion, waiting, overprocessing, defects, and non-utilized talent, and every clip deep-links to the exact moment it happens.

UpFlip Joe's Gaming and Electronics

Inventory Motion Waiting

QR codes on supplies link directly to online listings for fast reordering.

UpFlip Joe's Gaming and Electronics

Non-Utilized Talent

Technicians handle customer service calls directly, improving response quality.

UpFlip Joe's Gaming and Electronics

Inventory checked immediately upon arrival to identify issues before listing.

UpFlip Joe's Gaming and Electronics

Inventory Motion

Office supplies are centralized with the laminator, cutter, paper, and printer together.

UpFlip Joe's Gaming and Electronics

Motion Transportation

Work items are kept on wheels so they can be moved easily.

UpFlip Joe's Gaming and Electronics

Inventory Motion

Incoming items are removed from shipping cartons and stored in standardized boxes.

UpFlip Joe's Gaming and Electronics

Non-Utilized Talent Overprocessing Waiting

CRM phone menus route callers directly to technicians in the needed department.

UpFlip Joe's Gaming and Electronics

QR codes for Wi-Fi access eliminate password entry errors and save time.

UpFlip Joe's Gaming and Electronics

Inventory Motion

Implemented Kanban system with QR codes for easy reordering of supplies.