Where it comes from
Also called extra or over-processing, this is one of Ohno's seven wastes: effort spent beyond the point where the customer sees any added value.
32 improvements
Removing extra steps, tighter-than-needed tolerances, and over-engineering by matching the work to what the customer actually needs.
Also called extra or over-processing, this is one of Ohno's seven wastes: effort spent beyond the point where the customer sees any added value.
Doing more than the specification calls for burns labor, energy, and machine time without raising what the customer will pay, so trimming work back to real requirements frees capacity for value-adding work.